About Us


Hair Quest Etc... was opened March of 1991  in  the Carmel/Westfield area by Carol Bays. Countless hours of time and dedication formed her salon into a relaxing, professional atmosphere just right for customers of all ages. Carol loves to integrate creativity with business. Her attention to detail, and love for the hair industry, not only keeps her an active stylist behind the chair, but it also provides the motivation to continually educate, support, and manage her staff. "It takes more than a design to achieve a winning look.  It takes dedication, hard work, constant education, a talented staff and a true love and passion for what you do." Carol also has a love for the environment and uses environmentally friendly products such as Aveda and Aquage to help do her part in preserving nature.  

    "Being a business owner has its rewards and over the years I have enjoyed the independence, confidence and success of watching my dream grow. Having the ability to create an environment that customers can enjoy is a wonderful feeling and sharing that feeling with loyal customers and my talented staff is amazing. Owning and operating a business for twenty two years is hard work, but seeing the satisfaction of my clients and the growth of my staff makes it very rewarding."

    Hair Quest Etc... Salon and Spa is an exclusive professional beauty salon located in the beautiful Carmel/Westfield community.  Hair Quest Etc... is committed to providing the highest level of customer service to our guests and has been privately owned and operated for 23 years.  


   We believe in inspiring the community by integrating beauty and wellness, utilizing the latest techniques and technology to enhance and meet your beauty desires.  Our talented staff has achieved excellent levels of education to support and maximize their professional and creative abilities, while using only quality professional products.  All hair textures are welcome at Hair Quest Etc... 

We would like to thank our loyal clients, employees, and suppliers for 23 years of service!